Privacy Policy
99 Spoons (99 Innovations LLC) respects your privacy.
We recognize your need for appropriate protection and management of personally identifiable information you share with us — including your name, email address, phone number, or other contact information. This policy describes how we collect and use information about visitors to this website, including how we communicate with you by email, phone, and SMS/text message. By visiting the 99 Spoons website or submitting your personal information to us, you acknowledge and consent to our practices described below.
Information We Collect
We collect personal information including name, email, phone number, billing address, and payment information for the purpose of processing orders and providing customer support. Payment information is processed securely via PCI-compliant third-party processors. 99 Innovations LLC does not store full credit card numbers.
You may use our website without disclosing any personally identifiable information. We collect such information only if you choose to provide it — for example, when you shop, request a quote, contact us, or interact with us by phone, email, or SMS.
SMS / Text Message Communications
By providing your mobile phone number and opting in to receive SMS/text messages from 99 Spoons, you expressly consent to receive text messages for purposes including responding to inquiries, managing leads, confirming appointments, or providing information about our products and services. Standard message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. You can opt out at any time by replying "STOP" to any text message from us or by contacting us directly.
Cookies and Technical Information
We do not use browser cookies to track user behavior on our website. Our web server logs certain technical information automatically, such as your Internet Service Provider and IP address. This information does not reveal your identity and is not associated with any personally identifiable information you may choose to provide.
Use and Disclosure of Information
We use personally identifiable information to respond to your requests, process orders, contact you, provide information about our products, manage leads, and communicate as permitted by applicable law. We also use your information to better understand your needs and improve our products and business.
We do not sell or share customer data with third parties except as required to:
- Process payments
- Fulfill shipping
- Provide customer support
- Comply with legal obligations
99 Spoons uses third parties (including contractors, CRM providers, and service providers) to help with certain aspects of our operations. These companies may have access to personal information you submit to our site, but we contractually limit their ability to re-use or re-disclose it except as necessary to perform their services.
Affiliate and Business Transfers
We may share some or all of your personal information with any current or future affiliate (including a parent company, subsidiary, joint venture, or other company under common control with 99 Spoons). If 99 Spoons is acquired, merges with another company, or transfers business assets, your information may be transferred to the successor, in compliance with applicable laws.
Children's Privacy
This site is not intended or designed to attract children under the age of 13. We do not knowingly collect information about individuals under 13.
Your Choices
If you wish to update, correct, or delete your personal information, or opt out of receiving future communications from us (including SMS/text messages), please contact us at sales@99spoons.com. You may also request deletion of your personal data by emailing support@99spoons.com.
Links to Other Websites
This website may link to websites maintained by third parties, which are governed by their own privacy policies. We are not responsible for the content or policies of those websites.
Security
We take reasonable steps to protect the personal information you share with us from unauthorized access or disclosure. However, no company can fully eliminate security risks associated with personal information.
Changes to This Policy
We may change this policy at any time based on our business needs or website evolution. Material changes will be published on this website. By continuing to use the website, you consent to the revised policy.